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People and permissions
Add the people who use Linen and give each the roles they need.
On this page
People & permissions lists everyone in your workspace and what each may do. Open it from your profile menu.
Add someone
The owner adds people with Add a workspace member:
- Their Name and Work email.
- An Initial password of at least 12 characters. Share it privately; they should change it.
- Their Granted roles, one per line.
They then sign in at /app with that email and password.
Roles
| Role | What it is for |
|---|---|
owner |
Runs the installation: connections, people, grants, backups. |
operator |
The service team: works requests, private notes, service controls. |
employee |
Asks for help and follows their own conversations. |
approver |
Decides catalogue requests and choices that name them. |
hr |
Records joining, moving and leaving, and sees restricted HR conversations. |
auditor |
Reads records and history without changing them. |
integration |
A non-interactive identity for connected systems. |
A role is the start, not the whole answer: each record's own scope and the grants you issue narrow what anyone may do.
Operations and recovery
Operations & recovery in the profile menu shows everything Linen has started, its state and any uncertainty left over. From there the service team can check a remote effect, verify an outcome independently, take over an operation or cancel work that has not started.